Hot Spring Spas National Fieldays® Promotion – Terms and Conditions

1. Promotion Overview

1.1. This promotion ("Promotion") is being offered by Hot Spring Spas New Zealand Limited (New Zealand company number 108700) ("Hot Spring").
1.2. The Promotion is valid for eligible purchases by Participants (defined below) made within the Promotion Period (defined below) of a new Hot Spring spa pool.
1.3. Participants who purchase a new Hot Spring spa pool from the Highlife®, Limelight®, Hot Spot®, or Freeflow® ranges ("Eligible Products") during the Promotion Period will receive a premium upgrade bundle ("Bonus Bundle") included with their purchase.
1.4. The Bonus Bundle includes selected accessories and/or system upgrades tailored to the specific spa model purchased.
1.5. The Promotion is subject to the Promotion terms and conditions (“Promotion T&Cs”). By participating in the Promotion, Participants agree to be bound by and accept the Promotion T&Cs.

2. Eligibility

2.1. The Promotion is open to all permanent residents of New Zealand aged 18 years or over as at the date of purchasing the new spa from Hot Spring (“Participants”).
2.2. Employees of Hot Spring, its immediate families, agents, contractors or anyone professionally connected with the Promotion, as well as participating dealers, are not eligible to participate in the Promotion.
2.3. This Promotion applies to new spa purchases made during the Promotion Period only. Trade-ins, lay-bys, display stock, or other discounted models may be excluded. The Promotion is not to be combined with any other offer or discount.

3. Promotion Period

3.1. The Promotion Period commences at 12:01am on Thursday 6 June 2025 and ends at 11:59pm on Sunday 30 June 2025.
3.2. Any purchases made outside of the Promotion Period are not eligible to participate in the Promotion.

4. Bonus Bundle Details

4.1. The Bonus Bundle is included at no additional cost with the purchase of an Eligible Product during the Promotion Period.
4.2. The contents of the Bonus Bundle vary depending on the spa model and range. The indicative maximum value is up to NZD $5,975*.
4.3. The Bonus Bundle is non-transferable, non-exchangeable, and cannot be redeemed for cash or any other form of credit.
4.4. Hot Spring reserves the right to substitute items in the Bonus Bundle with products of similar value if necessary due to stock availability.

5. Pricing and Payment Terms

5.1. All pricing for Eligible Products under this Promotion is based on the Recommended Retail Price (RRP).
5.2. Any negotiated discounts, alternative pricing, or additional offers applied to a purchase may render it ineligible for the Promotion.

6. General Conditions

6.1. If an Eligible Product is returned for a refund, the Bonus Bundle must also be returned in original condition. If already used or not returned, the value of the Bonus Bundle will be deducted from any refund issued.
6.2. Hot Spring reserves the right to verify the validity of purchases and eligibility of Participants at its sole discretion.
6.3. Any attempts to fraudulently claim the Bonus Bundle or otherwise circumvent these Promotion T&Cs will result in ineligibility.
6.4. Subject to applicable New Zealand legislation, Hot Spring reserves the right to amend, suspend, or terminate the Promotion at any time without prior notice.
6.5. Any decisions made by Hot Spring in relation to this Promotion are final and no correspondence will be entered into.
6.6. To the extent of any inconsistency between these Promotion T&Cs and any other information, these T&Cs will prevail.

7. Limitation of Liability

7.1. To the maximum extent permitted by law, Hot Spring is not liable for any loss, damage, or injury suffered by any Participant or third party in connection with this Promotion.
7.2. Hot Spring will not be responsible for any delays, delivery issues, or stock limitations affecting fulfilment of the Bonus Bundle.
7.3. Nothing in these Promotion T&Cs excludes or limits statutory consumer guarantees under the Consumer Guarantees Act 1993 or protections under the Fair Trading Act 1986.

8. Privacy

8.1. Any personal information collected as part of this Promotion will be used solely for the purposes of administering the Promotion and any related communication in accordance with Hot Spring’s privacy policy and the Privacy Act 2020.
8.2. Participants may request access to or update personal information, or lodge a complaint by contacting The Privacy Officer, Hot Spring Spas New Zealand Limited, 35 Sir William Pickering Drive, Rosedale, Auckland 0632, New Zealand.
8.3. Hot Spring’s privacy policy is available at https://hotspring.co.nz/cookie-policy.

9. Governing Law

9.1. These Promotion T&Cs are governed by and construed in accordance with the laws of New Zealand.
9.2. Any disputes arising from or in connection with the Promotion will be subject to the exclusive jurisdiction of the New Zealand courts.