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Discover the ideal spa pool model for you with our step by step guide. No matter what model you select, you'll be able to count on the promise of quality and customer service to provide the Absolute Best Spa Pool Ownership Experience™

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Discover the Hot Spring® Difference

Better Performance | HotSpring Spas

Better Performance

Enhanced performance and
innovative Smart Features

Better Water | HotSpring Spas

Better Water

Cleaner water made easy with exclusive
Hot Spring water care filtration systems

Better Massages | HotSpring Spas

Better Massages

Designed for the ultimate
massage experience

Our Difference

Real People, Real Stories

View all customer stories
Soaking off aches and pains in a Hot Spring® spa for 25 years | HotSpring Spas

Dallas from Real People, Real Stories.

2 May 2018

Soaking off aches and pains in a Hot Spring® spa for 25 years

Auckland-based Dallas tells why purchasing a Hot Spring® spa pool was the best decision she and her husband ever made for their wellness and family bond. Watch to learn more. 

How a Hot Spring® spa changed Malachi's life | HotSpring Spas

Malachi from Real People, Real Stories.

1 September 2019

How a Hot Spring® spa changed Malachi's life

Malachi has a genetic disorder so rare it is yet to be named. It causes muscle degradation resulting in intense cramping. Due to his constant pain, before receiving his Prodigy spa he would have to take five different pain medications, including morphine, every day. Watch to learn more about Malachi's miraculous story of wellness with a Hot Spring® spa featuring both Malachi and his mother Julie Agnew.

Building stronger family connections with Hot Spring® | HotSpring Spas

Mamerlita Angelou from Real People, Real Stories.

1 October 2019

Building stronger family connections with Hot Spring®

Auckland-based Mamelita (Ellou) Angelou shares her family's experience with Hot Spring® Spas and why her family continues to enjoy and build connections while using their Grandee spa pool over the last several years.

We are extremely happy with our spa investment | HotSpring Spas

Nick and Kathy Cutler from Email Review.

1 August 2020

We are extremely happy with our spa investment

Just a quick email to say how grateful we are for having Caroline assist us with the purchase of a Kawau Spa. 

We wanted to take time to ensure we had found the right spa for our needs and Caroline allowed this. You should be proud to have such a loyal and honest worker in customer service, we have already recommended Caroline to our friends who are also thinking of a spa purchase.

Our spa was installed today here in Silverstream, Lower Hutt. I was also very impressed with Ryan your Hot Spring installer and his attention to detail.

We are extremely happy with our spa investment and will definitely be recommending to our friends to deal with both Caroline and Ryan in future for fantastic customer service.

 

Angela Besant from Google Reviews.

Best thing I have ever purchased!

My Hot Springs Relay Spa is hands down the best thing I have ever purchased. Not only is it great for our whole family, it is my little slice of luxury where I can enjoy peace and quiet at the end of a long day. The Hot Springs spas are the best quality out there, I wouldn't go for any other brands, they just don't live up to Hot Springs! The team are also very helpful with after sales care so all is all an amazing experience and service. 

David Swann from Google Reviews.

The customer service is excellent

Purchased a re-conditioned Spa from this company. It was pre -checked and cleaned. The customer service is excellent, they are always available to answer questions. I am really pleased with the condition of the spa, the extra power costs are negligible too. Highly recommended. 

Tim Soper from Google Reviews.

Brilliant follow up Warrantee Service!

When things go wrong you really get the chance to see how much an organisation really cares. Well when we sprang a leak from our thoroughly loved Hotspings Spa these guys were right there. Without question Bea the Service Manager had someone booked to visit. Tejpal the technician on the job was amazing. So knowledgeable, reasurring, and what seemed like a major to us was sorted within the hour. He was so very helpful with maintenance tips for preserving life of the pool, and ressurred us they were just a call away. It was right there I felt the value of buying the Hotsprings premium brand. Thanks guys, you are certainly walking the talk! 

Lesley kelly from Google Reviews.

Verla Dawick extremely obliging in every possible way!

I found the salesperson named Verla Dawick extremely obliging in every possible way. She went absolutely out of her way to ensure I would purchase exactly the correct pool that was suitable to my needs. I asked numerous questions and I found Verla very knowledgeable and extremely helpful, she couldn’t have done enough for me, and I would recommend Verla to anyone interested in buying a hot springs pool in future. A most wonderful person to deal with.

Carlyn Mockett from Facebook Reviews.

Professional, quick and good advice

Professional, quick and good advice - we are really happy with our spa and as first time spa owners we had no idea what would suit us and how we should approach it- Caroline absolutely helped us out. Caroline answered calls when we had questions and she is clearly a committed and hard working person, with a great sense of humour!

Zane Chase from Facebook Reviews.

Very easy to deal with and always great service.

Have brought 2 pools over the space of a year from Caroline in the Newmarket store very easy to deal with and always great service.

5 Reasons to choose a hot spring spa

Energy Saving | HotSpring Spas

Energy Saving

One of the very few spa companies that complies with the strictest energy commission in the world

Warranty & Safety | HotSpring Spas

Warranty & Safety

Unconditional warranties and stringent safety certifications ensure peace of mind, guaranteed

Made in the USA | HotSpring Spas

Made in the USA

Our products meet the highest standards for safety, durability and quality

Luxurious Spa Water | HotSpring Spas

Luxurious Spa Water

Best water possible, less effort with no-bypass filtration system and easy salt water care

Delivery & Install | HotSpring Spas

Delivery & Install

Our experienced Hot Spring professionals will manage your installation process from start to finish