Thank you for your interest in Hot Spring Spas

Absolutely love our new Monterrey family spa! It was an extremely easy experience to select, purchase and have the spa delivered and set up.

I have wanted to buy a spa pool for my family to enjoy for years now and late last year I finally bought one from Hot Spring Spa's Albany. Verla there has been super helpful and incredibly knowledgeable, answering every possible question I throw at her when I'm uncertain how to maintain my spa. I have recently had cancer and the spa has helped my recovery to no end. I sit in it everyday and my joint pain especially is so much better for it. I can't recommend them highly enough for their wonderful service. My spa pool is my absolute best friend!!!

We bought our 2nd Hot spring spa to replace our 20 year old model at the Home show last year in Auckland. The sales team were superb and did a great job. Delivery in October as scheduled went well.

However, our spa has been faulty since the start and after multiple site visits to try and fix the issue the matter was taken up by their customer service manager who gratefully advised us today that Hot Springs would be replacing the faulty spa with a new one.

Thank you to Beatrix and the team at Hot Spring Spas in the US for taking the right steps to stand behind your product and we kook forward to enjoying the pleasure and benfits of the spa for years to come.

Best service, knowledgeable and friendly. Verla has helped us from the very beginning, always keen to educate and share her tips. We love out Hot Springs Spa.

I've got a Grandee spa i purchased pre covid. Still going strong and kids love it.
Thanks Albany Hotspring for all of your on going help and service

We love our swim spa, such a great investment! Still doing amazing after 5 years. I would recommend Hot Springs to anyone looking to purchase a spa.

We have a 13 year old sovereign Hot Spring spa. Thanks for your help today Lee and getting us a new cover – looking beautiful in black – and consumables, to keep us warm over winter!

Hosprings Spa service manager Beatrix O in Auckland is an excellent example of someone who believes and exhibits customer service. Always willing to engage and sort out the problem at hand her attitude reflects very positively on the brand

We purchased a Freeflow Spa around 8 years ago from the Albany Showroom after meeting Verla. She was so very knowledgeable and gave us so much confidence in the quality of the product. It turned out to be a great decision. That spa saw us survive multiple COVID lockdowns and was so easy to maintain. It cost us very little in power. When we moved house we left the Excusion there and inherited one. It was a cheap spa, noisy, smelly and expensive to run. We missed our Hot Spring. As our kids are now older we decided to treat ourself to a smaller spa from the Highlife Range and went with the Jetsetter LX. We have no regrets. The motor massage is spectacular, we love the Salt System and don’t need shower after a spa anymore. The IQ system is very clever and user friendly. We’re stoked with the upgrade and couldn’t be happier with Hot Spring. In our opinion it’s been worth the investment.

We made the best decision to own our new Relay Hot Springs Spa. We have used it every day since purchase. Added bonus, our teen is staying around home more with friends using the spa. Getting the spa into a tricky position went very smoothly, all organised by Hot Springs staff. The staff are super friendly and helpful and on call to answer any queries. Thanks!