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Two wonderful men, so professional & dedicated to getting job done, very polite when certain lady customer keeps firing questions at them. I felt very comfortable in the operation of spa prior to them leaving.

They are 5 star ⭐️. My lovely spa gets a 5 ⭐️ it is wonderful

Thank you Thank you Thank you
Andre & Pana & Hot Springs Spars
You guys put smiles on my face
You may guess I am very happy

Absolutely love our new Monterrey family spa! It was an extremely easy experience to select, purchase and have the spa delivered and set up.

After nearly 8 years of almost daily use our spa developed a slight leak. We contacted Hot Spring in Albany and the help in diagnosing the problem and then arranging to collect and repair our spa was faultless. Bea was extreamly helpful and managed the whole issue efficiently and promptly. Hot Springs are not cheap but the value is in the quality of the product and the after sales service, which their competitors just don't match.

I have wanted to buy a spa pool for my family to enjoy for years now and late last year I finally bought one from Hot Spring Spa's Albany. Verla there has been super helpful and incredibly knowledgeable, answering every possible question I throw at her when I'm uncertain how to maintain my spa. I have recently had cancer and the spa has helped my recovery to no end. I sit in it everyday and my joint pain especially is so much better for it. I can't recommend them highly enough for their wonderful service. My spa pool is my absolute best friend!!!

We bought our 2nd Hot spring spa to replace our 20 year old model at the Home show last year in Auckland. The sales team were superb and did a great job. Delivery in October as scheduled went well.

However, our spa has been faulty since the start and after multiple site visits to try and fix the issue the matter was taken up by their customer service manager who gratefully advised us today that Hot Springs would be replacing the faulty spa with a new one.

Thank you to Beatrix and the team at Hot Spring Spas in the US for taking the right steps to stand behind your product and we kook forward to enjoying the pleasure and benfits of the spa for years to come.

Best service, knowledgeable and friendly. Verla has helped us from the very beginning, always keen to educate and share her tips. We love out Hot Springs Spa.

We've had our spa for six months now and absolutely love it! The team at HotSpring Albany has been fantastic to deal with — always super helpful, and Lee has been especially great. Highly recommend!

Lee from Hot Springs was amazing to work with and so helpful. We have a 20 year old Hot Springs Sovereign and it still works amazingly. So cheap to run also. We love Hot Springs!

I've got a Grandee spa i purchased pre covid. Still going strong and kids love it.
Thanks Albany Hotspring for all of your on going help and service

We have a 13 year old sovereign Hot Spring spa. Thanks for your help today Lee and getting us a new cover – looking beautiful in black – and consumables, to keep us warm over winter!