Our 20-year spare part guarantee protects your investment from obsolescence by ensuring every component remains available and your spa stays fully serviceable for decades to come.
Better Warranty
Built for decades, backed for years
While many spa pools are built for the short term, our machines are engineered to remain a centrepiece of your home for 20 years or more. This unwavering confidence in our craftsmanship is why we are one of the only brands in the industry to offer a dedicated trade-in service; we know the value of a Hot Spring Spa endures.
We back our engineering with the most comprehensive, transparent, and 'no-fine-print' warranties on the market.
Experience the difference
As pioneers in the spa pool industry, we have spent decades refining the technology that delivers the world’s finest soaking and ownership experiences. Because we build them better, we back them better, ensuring your investment is protected by the most comprehensive support in the industry.
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Industry-leading coverage on the parts that actually matter, from eletrical components to heaters and high-performance pumps.
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Combining unmatched energy efficiency with a robust warranty, we ensure you save thousands of dollars in both power and maintenance.
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A 20 year spare parts guarentee means you have ongoing peace of mind in your investment.
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Up to 50% more coverage on major components vs. other spa brands.
New Zealand’s most established spa brand - We are the only spa pool brand to sell more than 2.4 million spas.
Hot Spring Warranty vs Other Spa Brands
Seeing the difference side-by-side makes it clear. While other brands focus on short-term coverage for a few select parts, Hot Spring provides comprehensive protection for your entire spa pool, ensuring its reliability and longevity for years to come.
Note: Warranty specifics can vary by model. Please refer to the specific warranty documentation for your chosen Hot Spring spa pool model.
Feature
Feature
Feature
Hot Spring Spas Warranty
Hot Spring Spas Warranty
Other Spa Brands
Other Spa Brands
Feature
No-Leak Shell Surface
Hot Spring Spas Warranty
5-7 years against blistering, cracking & delamination
Other Spa Brands
5-7 years, often with many exclusions
Feature
Components
Hot Spring Spas Warranty
5-7 years on heaters, pumps & control systems
Other Spa Brands
2-5 years on major components
Feature
Plumbing
Hot Spring Spas Warranty
5-7 years against leaks
Other Spa Brands
3-5 years
Feature
Heater
Hot Spring Spas Warranty
2-5 years no-fault
Other Spa Brands
3-5 years
Feature
Labour
Hot Spring Spas Warranty
5-7 years coverage
Other Spa Brands
1 year, or limited to specific parts
Feature
Light Assembly
Hot Spring Spas Warranty
3 years
Other Spa Brands
Not always covered, or 1-2 years
Feature
Cabinet
Hot Spring Spas Warranty
5-7 years
Other Spa Brands
Not always covered, or 1-2 years
Feature
Spare Part Guarantee
Hot Spring Spas Warranty
20-year guarantee
Other Spa Brands
No guarantee, parts often discontinued
Shop by collection
Highlife® Collection
The ultimate soaking and ownership experience.
- Soak in the cleanest, clearest, softest and freshest spa pool water you’ve ever felt.
- Advanced filtration: 100% of your spa water is filtered 100% of the time.
- Patented hydromassage jets deliver unmatched relaxation and relief.
- Automated water care and energy-efficient features save serious time and money.
Limelight® Collection
Stunning, feature-packed, designed to be shared.
- Crystal clear water courtesy of our optional FreshWater Salt System.
- Cleaner water with less effort thanks to a double-filter design.
- Premium energy-saving features so you spend less while soaking more.
Hot Spot® Collection
Quality, performance and unbeatable value.
- A built-in water sanitising system for straight-forward maintenance.
- Dependable energy-efficiency features to save time and money.
- Hot Spring’s famous quality and innovation in a cost-effective package.
Freeflow® Collection
Budget-friendly without compromising on quality.
- No plumbing or wiring: Plug’N’Play tech makes installation and setup a breeze.
- Built to last, with a uniquely robust and beautiful unibody design.
- Full foam insulation keeps water warm while using less power
Generational investments
Our spas often become generational purchases, creating a legacy of wellness and connection that is passed down through the family. This is only possible when a spa is built to last and backed by a warranty that guarantees its performance for decades.
Confident in our quality
Our commitment to longevity is why we can offer the most comprehensive warranty on the market. We stand behind every spa pool we build which is why we are one of the only brands to offer a trade in service where we will buy our own spas back to resell.
Our 20-year spare parts guarantee
We will supply spare parts for your chosen spa model for at least two decades from the date you purchase it. In the unlikely event a part is no longer available, we commit to providing a suitable substitute. This is the peace of mind that comes with choosing Hot Spring.
Transparent coverage for everyday spa owners
Not all warranties are created equal. It is a common misconception that a "10-year warranty" covers the entire spa. Often, this only applies to the shell or frame. By contrast, our spa pool coverage is more comprehensive, more transparent and far more credible, designed to protect you against the real-world issues that can affect your spa pool ownership experience.
“Our spa has lasted 24 years, which proves the superior quality of Hot Spring Spas are to other brands. We have had parts replaced over the years and have always found the back up service to be absolutely second to none!"
Download our Free Spa Pool Buyers Guide
Many brands sell you a spa and disappear. Backed by a local dealer network with 45+ years of experience, we provide ongoing support you can trust. Get our Free Buyer’s Guide and buy with confidence.
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