Black Friday Up to 40% Off: Terms & Conditions

1. The promoter is Hot Spring Spas New Zealand Limited (company number 108700) of 35 William Pickering Drive, Rosedale, Auckland 0632 ("Hot Spring").

2. The Hot Spring Black Friday offer runs from 12.00am NZDT on Monday 16 November 2026 to 11.59pm NZDT on Monday 30 November 2026 (the promotional period).

3. This promotion is available only at participating Hot Spring dealers and Hot Spring stores in New Zealand (participating retailers). Taking part is at each dealer's discretion and not every Hot Spring dealer is participating. Hot Spring dealers are shown on the store locator at hotspring.co.nz/dealers, and customers should confirm with their dealer that it is participating before purchase.

4. To qualify for the promotion, customers must place and accept an order for an eligible package and pay the required deposit within the promotional period. Orders may be completed electronically or in person. The promotion cannot be retrospectively applied to orders placed or deposits paid before the promotional period.

5. A package is the eligible spa or swim spa together with the accessories included in its promotional package, as set out in these terms. Advertised savings are calculated against the combined recommended retail prices of the eligible spa or swim spa and the accessories included in its promotional package. The recommended retail prices are those published by Hot Spring at the commencement of the promotion. Actual selling prices may vary between participating dealers.

6. Savings by collection are: Highlife spa packages 20% to 40% off; Limelight spa packages 25% to 40% off; Hot Spot spa packages 20% off; Freeflow spa packages 15% off; and Endless Pools swim spa packages 15% off. Within those ranges, Highlife Envoy and Grandee are 40% off, Highlife Vanguard, Aria, Sovereign and Prodigy are 25% off, Highlife Jetsetter and Jetsetter LX are 20% off, Limelight Prism is 40% off and all other Limelight models are 25% off. Only current-model spas and swim spas in these collections are eligible.

7. Highlife packages include the Connected Spa Kit 2, Wireless Music System, FreshWater Smart Monitoring System, FreshWater Precision Dosing System, Cover Cradle and Highlife steps. Limelight packages include the Connected Spa Kit 2, FreshWater Salt System, FreshWater Smart Monitoring System, FreshWater Precision Dosing System, Cover Cradle and Everwood steps. Hot Spot packages include the Connected Spa Kit 2, FreshWater Salt System, Cover Cradle and polymer steps. Freeflow packages include the FreshWater Ozone system, Cover Valet and moulded steps, except the Freeflow Mini package, which does not include steps. Endless Pools swim spa packages include two Cover Cradles and 4 tier swim spa steps with handrail.

8. Spa packages are available from existing New Zealand stock and are subject to availability. Models, colours and configurations may vary by location. Swim spa packages may be ordered during the offer period for delivery at a later date, subject to the dealer confirming availability and estimated delivery arrangements.

9. All items in a package must be bought together on one order, and the saving does not apply to items bought separately. Package items cannot be removed or exchanged for cash or credit. If an included accessory cannot be supplied, the dealer may offer an equivalent replacement with the customer's agreement.

10. All prices include GST. Delivery, installation, crane hire, electrical work, site preparation and any approvals are not included. The dealer will tell the customer about any applicable charges before the customer commits to purchase.

11. Customers are responsible for confirming the site suitability and applicable installation requirements before installation. This includes any necessary building or resource consents, electrical work and compliance with pool safety requirements under the Building Act 2004. Depending on the product and installation, a compliant safety cover or pool barrier may be required. These requirements should be confirmed with the relevant council. This does not affect any obligations the dealer has under applicable consumer law or the agreed sale contract.

12. The offer excludes ex-display, demonstration, clearance and second-hand products.

13. The offer cannot be used in conjunction with any other offer, discount, promotion or price match, including any other Hot Spring offer, and is not redeemable for cash. There is no limit on the number of eligible packages a customer may buy, subject to stock availability.

14. Hot Spring is a broadcast sponsor of the Gold Clash on TV1 on Sunday 22 November 2026. Broadcast coverage, replays and highlights, including sponsorship billboards and advertising featuring Hot Spring or this offer, may continue to be shown after the promotional period ends. Such coverage does not extend the promotional period, and the offer is not available after 11.59pm NZDT on Monday 30 November 2026.

15. Participating retailers may set their own selling prices, which may vary between locations. All participating retailers will honour the advertised promotional savings on eligible packages, subject to stock availability. Customers should confirm final pricing and availability before purchase.

16. Products are covered by the applicable manufacturer's warranties. Nothing in these terms excludes, restricts or changes any rights you have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

17. Personal information collected in connection with this offer is handled in line with Hot Spring's privacy policy at https://hotspring.co.nz/cookie-policy/.