Thank you for your interest in Hot Spring Spas

I honestly can’t recommend Hot Spring Spas enough! From the very beginning, everyone I’ve dealt with has been incredibly friendly, helpful and genuinely lovely. Nothing ever feels like too much trouble, and they truly go above and beyond to make sure you’re happy.

The spa itself is absolutely amazing. It holds the heat so well, the quality is fantastic, and I’m genuinely so happy with my purchase. It has quickly become one of my favourite things and I couldn’t be happier that I chose to buy my spa from Hot Spring Spas.

The whole experience has been fantastic from start to finish. You can tell they genuinely care about their customers, which makes such a difference. Thank you to the whole team! ❤️

Just had Leo out for a service call, and want to say - what a fantastic service! Not only did we get the job done, but he was super efficient, making the most of the call out time (we live in a rural area of Northland), and was incredibly thorough, capable and informative - we are now better equipped and won’t hesitate to call the manufacturer service line if we have any issues in the future! Thank you Leo.
And a shout out to Johan, who was extremely apologetic for missed communications (email glitch not his fault) and got a service call underway quickly!!!
Good work team ☺️ (Michael and Marisa)

We are so pleased with our Propel Hot Springs Spa Pool that we purchased off Verla at the Albany branch. The salt water system is amazing and so easy to use and maintain. The team at Albany are very helpful and knowledgeable and we would highly recommend them. I don’t know what we’d do without our spa- having active outdoor jobs means that our recovery time is really important. This spa helps so much.
Thanks Verla and team.
Mia and Glenn

We have had a Hot Spring Vanguard Spa Pool for 23 years and it is still serving us well. After three major back surgeries during the past three years, this pool has been a great help in my rehab and recovery. My latest good experience is related to treating plantar fasciitis. Several years ago I had this problem in my left foot and it took several months and three cortisone injections for it to finally heal. Earlier this year the same problem developed in my right foot. After several weeks with no improvement, I came across an article on the internet that explained my problem. For the first 2-3 weeks of the problem, the recommended treatment is good... antiinflammatory mediciness, icing, stretching, massage, etc. But after the inflammation subsides, these treatments become counter productive and actually hinder healing and recovery. What is needed is better blood circulation in that area of the foot. That's where the spa pool came into the picture. Each morning I sat in my pool with the jet in the foot well massaging the bottom of the foot. Almost immediately I felt relief from the plantar fasciitis symptoms and within about a week the pain was gone. I told my physical therapist about my experience and she told me later that she had passed the information on to another patient who then had the same good results. I think the Hot Spring pools are especially effective because the pressure of the jets is so strong with such a powerful pump and with only water being pumped out and not just air bubbles!

Have had our spa for the past 6 years and it’s been wonderful. Easy to maintain and the saltwater system makes for a comfortable experience. No itchy dry skin after a hot dip in the evening. No need for a shower afterwards.

Best service, knowledgeable and friendly. Verla has helped us from the very beginning, always keen to educate and share her tips. We love out Hot Springs Spa.

Two wonderful men, so professional & dedicated to getting job done, very polite when certain lady customer keeps firing questions at them. I felt very comfortable in the operation of spa prior to them leaving.

They are 5 star ⭐️. My lovely spa gets a 5 ⭐️ it is wonderful

Thank you Thank you Thank you
Andre & Pana & Hot Springs Spars
You guys put smiles on my face
You may guess I am very happy

Thanks to Leo from Hot Springs Spas for his excellent service. We required some maintenance to our Spa and the service he provided was friendly, helpful, knowledgeable and efficient. Thanks again Leo.

James from Hot Soring Spas in Albany delivered amazing service. He went out of his way to make sure our problem was addressed. James updated us on our issue and resolved everything we asked for. Exceptional service by James.

We bought a Soverign with the salt water system. Having had ozone before, we would never go back. So easy with the cartridge and every time I test the water, it’s often I don’t need to do any adjustments at all.